<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Information Futures &#187; tech support</title>
	<atom:link href="http://blogs.unimelb.edu.au/informationfutures/tag/tech-support/feed/" rel="self" type="application/rss+xml" />
	<link>http://blogs.unimelb.edu.au/informationfutures</link>
	<description>A blog about information management, architecture and strategy</description>
	<lastBuildDate>Thu, 18 Jun 2009 07:02:25 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.8.4</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Four videos about scholarly information and technologies</title>
		<link>http://blogs.unimelb.edu.au/informationfutures/2008/01/how-we-find-and-use-scholarly-information/</link>
		<comments>http://blogs.unimelb.edu.au/informationfutures/2008/01/how-we-find-and-use-scholarly-information/#comments</comments>
		<pubDate>Wed, 30 Jan 2008 04:35:19 +0000</pubDate>
		<dc:creator>Margaret L Ruwoldt</dc:creator>
				<category><![CDATA[online]]></category>
		<category><![CDATA[medieval help desk]]></category>
		<category><![CDATA[tech support]]></category>
		<category><![CDATA[user experience]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[web2.0]]></category>
		<category><![CDATA[wesch]]></category>
		<category><![CDATA[youtube]]></category>

		<guid isPermaLink="false">http://blogs.unimelb.edu.au/informationfutures/2008/01/how-we-find-and-use-scholarly-information/</guid>
		<description><![CDATA[If you follow all the links, this post will take up about 30 minutes of your life. If you&#8217;re interested in the broad field of scholarly information, or if your focus is on user experience or customer service, I think you&#8217;ll find it an entertaining and thought-provoking half-hour.
Anthropologist Michael Wesch made a splash in the [...]]]></description>
			<content:encoded><![CDATA[<p>If you follow all the links, this post will take up about 30 minutes of your life. If you&#8217;re interested in the broad field of scholarly information, or if your focus is on user experience or customer service, I think you&#8217;ll find it an entertaining and thought-provoking half-hour.</p>
<p><a href="http://www.ksu.edu/sasw/anthro/wesch.htm" title="profile of Assistant Professor Michael Wesch">Anthropologist Michael Wesch</a> made a splash in the online world last year when he released  <a href="http://youtube.com/watch?v=NLlGopyXT_g" title="View the video on YouTube">Web 2.0 &#8230; The Machine is Us/ing Us</a>. In this short video, Wesch explores the different ways in which people are now interacting with digital information and technologies.</p>
<p>In an <a href="http://battellemedia.com/archives/003386.php" title="John Battelle interviews Michael Wesch (transcript)">interview with John Battelle</a>, Wesch observed that &#8220;&#8230;if we don’t understand our digital technology and its effects, it can actually make humans and human needs even more invisible than ever before. But the technology also creates a remarkable opportunity for us to make a profound difference in the world.&#8221;</p>
<p>To date, the first and revised versions of The Machine is Us/ing Us have been viewed  just over 5 million times on&nbsp;<a href="http://YouTube.com" title="http://YouTube. " target="_blank">YouTube.com</a>.</p>
<p>Wesch followed this success later in 2007 with two further videos. In <a href="http://www.youtube.com/watch?v=-4CV05HyAbM" title="View Information R/evolution on YouTube.com">Information R/evolution</a>, he explores &#8220;the changes in the way we find, store, create, critique, and share information. This video was created as a conversation starter, and works especially well when brainstorming with people about the near future and the skills needed in order to harness, evaluate, and create information effectively.&#8221;</p>
<p>In collaboration with 200 students at Kansas State University, Wesch&#8217;s third video &#8212; <a href="http://youtube.com/watch?v=dGCJ46vyR9o" title="View A Vision Of Students Today at YouTube.com">A Vision of Students Today</a> &#8212; identifies some typical characteristics of today&#8217;s university students: &#8220;how they learn, what they need to learn, their goals, hopes, dreams, what their lives will be like, and what kinds of changes they will experience in their lifetime.&#8221;</p>
<p>Finally, a slight change of direction. The <a href="http://youtube.com/watch?v=LRBIVRwvUeE" title="comedy sketch from Norwegian Broadcasting Corporation">Medieval Help Desk sketch</a>, from a Norwegian Broadcasting Corporation TV show, reminds us that even the most helpful scholarly technologies can be daunting and confusing when we first encounter them.</p>
]]></content:encoded>
			<wfw:commentRss>http://blogs.unimelb.edu.au/informationfutures/2008/01/how-we-find-and-use-scholarly-information/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
