MSPGH Seminar: 2nd March 2016 – Being willing to see things clearly: The power of transparency in clinical process improvement

12.30-1.30pm, Wed 2nd March 2016
Seminar Room 515, Level 5, 207 Bouverie Street, Carlton

Mr Paul Levy, Former CEO, Beth Israel Deaconess Medical Center, Boston, MA
& Thinker in Residence, Deakin University

There are often misconceptions as people talk about “transparency” in the health-care field. They say the main societal value is to provide information so patients can make decisions about which hospital to visit for a given diagnosis or treatment. As for hospitals, people believe the main strategic value of transparency is to create a competitive advantage vis-à-vis other hospitals in the same city or region. Both these impressions are misguided. Transparency’s major societal and strategic imperative is to provide creative tension within hospitals so that they hold themselves accountable to the standard of care that clinicians seek to achieve for their community. This accountability is what will drive doctors, nurses, and administrators to seek constant improvements in the quality and safety of patient care.

For more details, please view the Event Flyer.

All other enquiries to Nora Li, Tel: 03 8344 9350.