New University of Melbourne travel portal demonstration

The University of Melbourne is in the process of introducing an online Travel Portal which will be used by all staff for the approval and arrangement of all travel.

This system will replace the existing paper based processes such as the HR18 forms and will come into effect in mid December 2009.

A demonstration of the new Travel Portal can be seen between 1.00 and 2.00pm on Wednesday 18th November at the Asia Centre-Carrillo Gantner Theatre.

Enquiries: Henry Sammut 8344 9278 / email: hsammut@unimelb.edu.au

Qantas to commence operations out of LHR terminal 3

Qantas has announced it will move its London Heathrow operations to Terminal 3 next Thursday, 29 October.

Qantas have announced that Terminal 3 will become the new home for Qantas flights to and from Singapore, Hong Kong, Bangkok and Australia and British Airways flights to Singapore, Bangkok and Australia.

According to the Qantas website, Terminal 3 has undergone a multi million pound transformation and will offer dedicated Qantas check-in counters for all classes of travel as well as check-in kiosks enabling passengers to check-in, allocate seats and print boarding passes for Qantas flights.

The new Terminal will offer a new car park with a covered walkway to the terminal building and a new terminal forecourt. London Heathrow Terminal 3 will also provide quicker and easier transfers for Qantas passengers connecting onto oneworld airline alliance partner flights.

Click on the following link for further details:

http://tinyurl.com/ykmndrq

Update provided by QBT

UoM appoints new panel of travel agents

Property & Campus Services announced today the appointment of a new panel of preferred travel agents as part ongoing review of travel management within the University of Melbourne.

The new panel of preferred travel agents including Campus Travel, Navigator Travel and QBT were appointed by a nine member panel following an extensive review of the market which commenced early June.

The University has also appointed for the first time two preferred events and group management companies Australian Business & Conference Travel (ABC Travel) and CiEvents.

A number of new and improved services have been negotiated with the new preferred suppliers as well as significantly improved pricing structure which will increase the transparency of the cost of airfares and travel related services booked through the travel agents.

Further details of the new agreements will be released in conjunction with the implementation of travel portal which is on target for release in December this year.

University of Melbourne Travel Category Manager David Papov said that the appointment of a panel of travel agents reflects the requirement to provide an extended range of travel services to the University.

“We have selected agents that will provide a complete range of services including smaller boutique type agents as well as the larger travel agents one of which will have a location on the Parkville campus. The agents will also integrate within the Portal environment and provide a full service centralised travel system for the University” he said.

The current travel agent agreements will remain in place until 30 November when the new Agreements will take effect.

For further information on the new travel agency appointments contact Simon Crunden at  travel-enquiries at unimelb.edu.au.

Important announcement regarding travel to the US

Travel Agency QBT today announced important changes to the requirements for passengers travelling on flights operating to, from, within or over the United States effective 31 October 2009.

The US Department of Homeland Security (DHS) has announced the introduction of a Secure Flight Program to enhance the security of domestic and international commercial airline travel within the US.

The program will introduce new rules requiring all airlines travelling within US airspace to collect passenger data so it can be provided to the US Transport Security Administration a division of the DHS.

From 31 October 2009 it will be a requirement for airline travel bookings to contain the following information:

  • Full Name of the traveller as it appears in the Passport
  • Date of Birth of the traveller
  • Gender of the traveller

Currently this data is collected by airlines when the traveller checks in for their flight.

The new rule will require the above information to be entered at the time the booking is made by the travel agent or online directly with the airline.

All airlines will be required to comply with the collection of this data for all travellers, for flights to, from and over the US.

For further information on travelling to the US go to the US Transport Security Administration website: .

Update provided by QBT

Timely DFAT reminder on validity of Passports

The Department of Foreign Affairs and Trade (DFAT) have issued a warning in response to an increasing number of Australians who are experiencing travel delays due to their passports being non compliant to the entry requirements of the country they are travelling to.

The DFAT warning reminds travellers that a number of countries demand that passports be valid for at least six months beyond the date of entry to, or intended stay in, the country the traveller is visiting and also states that failure to meet this requirement may prevent the traveller from entering the country and in some instances, from entering subsequent travel destinations.

The Australian Passport Office is in the process of exploring ways of alerting clients to the passport validity issue when booking overseas travel and is currently negotiating with airlines to enforce automated verification of passport validity to prevent travellers from booking international flights if their passport has less than six months validity.

According to Lyn Harris from QBT a number of airlines have already introduced this requirement by forcing travellers to provide their passport details before a ticket is issued as the fines imposed by Customs agencies throughout the world on airlines can be significant.

Are you a UoM Travel Arranger (Administrator)?

Travel Portal is in the final stages of development and to build a site for Travel Arrangers to put the system to the test, we require a bit of data from you to enable us to match your Themis profile to your business unit within the University.

If you book travel on behalf of other people within the University (Travel Arranger), then we need to know who you are so we can set up your profile so you can access the profiles of people within your area to make new bookings within the Travel Portal system.

To do this, simply click on the link below and we will be in contact with you to confirm what travellers you need access to.

 http://www.surveymonkey.com/s.aspx?sm=EB…

Any questions then give me a call on ext 49282 or email me at  travel-enquiries at unimelb.edu.au.

Simon Crunden

Where a cheap fare can get expensive

Age writer Tony Wilson updates readers on the high’s and low’s of travelling on a low cost carrier and his most recent experience flying to Maroochydore on Tiger Airways and warns travellers to read the fine print before taking the plunge on a cheap airfare. Click on the following link to read the full article:

 http://tinyurl.com/mr49tk

Qantas announces increase in domestic change fees

Qantas has announced that domestic change fees will increase from 1 September 2009.

The current change fee of $44 increases to $50, applies only to Qantas Red e-Deal and Super Saver fares where the passenger requests a change to a ticket prior to departure.

According to a spokesperson at Qantas retail sales, the charges apply to all changes to the above fare types if made online however if changes are made through Qantas telephone sales, airports or Qantas travel outlets, travellers will be charged an additional booking fee of $30.

Swine Flu – Essential advice for travellers

There has been a lot of publicity regarding the swine flu, and countries throughout the world are reporting increasing numbers of people contracting the H1N1 influenza virus.

The following is some advice on what you can do to minimise the risk of contracting swine flu while travelling and also information on what is being done to combat the spread of the virus both here and abroad.

Swine flu spreads from person to person via respiratory droplets, which are expelled by people when they sneeze or cough. According to the World Health Organisation (WHO), any person who is in close proximity with someone who has influenza like symptoms is at risk of being exposed to potentially infective respiratory droplets.

As one would expect, swine flu does pose a risk to anyone travelling in confined spaces and you can’t get anymore confined that sitting on an aircraft.

Fortunately most modern aircraft cabin air recirculation systems are equipped with High Efficiency Particulate Air (HEPA) filters that have an efficiency rating of greater than 99.999% which means they are able to remove particles down to a size of 0.1 microns making them effective in removing viruses including swine flu.

The risk of being infected by swine flu on an aircraft is about the same as what it would be travelling on a train or bus, not completely risk free, but not high risk unless you are unfortunate enough to be seated to someone who is showing symptoms of swine flu and are coughing and spluttering.

However air travellers do need to take care. Being diligent with hand hygiene is the single most important thing you can do. Antibacterial hand gels and disposable wipes are very good as they are portable and can be used at any time. If you are handed anything like a sandwich for example, or you have been pushing a baggage trolley around the airport that other people may have handled, make sure you clean your hands with antibacterial gel or wipe before you touch anywhere on your face.

Masks are also common in some countries particularly in Asia, but just how effective are they in minimising the risk of contracting a virus?

The WHO does recommend the use of masks however they warn that if masks are used incorrectly, they may actually increase the risk of transmission of viruses rather than reduce it.

The problem with masks is that people do not know how to use them properly. The outer surface of the mask will get contaminated and if you touch the outside of the mask, then your mouth without first washing your hands, you will potentially be undoing the benefit of wearing one.

Mean while back to the aircraft and being seated to someone that is coughing and spluttering. It can be a good idea to carry a mask with you if you are ever faced with this situation.

The most obvious thing to do is to move seats but if you can’t, carrying a spare mask may be handy so you can hand it to your neighbour and give them a run down on their obligations for wearing it during the flight.

If you do contract flu like symptoms while you are away, the best advice is to stay in your accommodation if you feel unwell and contact your travel insurer and they will find a local doctor that will be able to assist you.

When you speak to the travel insurer, obtain advice from them on the process of rearranging your travel requirements if you think you may be delayed in the one spot until you are well enough to resume your travels.

It is extremely important to delay your travel if you are feeling unwell.

A number of countries are now using medical screening and quarantine measures to combat the spread of the swine flu virus. In some countries, health and quarantine officials have extensive powers to detain people suspected of having the swine flu and a growing number of people are being temporarily quarantined on arrival into foreign countries.

The Australian Government will provide consular assistance as required to travellers who are quarantined. However there may be cases were legal and practical limits to the assistance consular officers can provide. It is important to follow the instructions of local authorities as in some cases, failure to do so could result in fines or imprisonment.

For more information, contact the Commonwealth Health Hotline on 1802007 or if calling from overseas you can call toll free on +61 8840 28833 or go to the Health Emergency website.

Related Articles: UoM Travel Insurance and Swine Flu (H1N1)

Tiger plans to increase flights between Melbourne and Sydney

Tiger Airways plans to increase its flights to Sydney from Melbourne and Adelaide after adding another Airbus A320 aircraft to its fleet in early October.

Tiger Airways Australia, which began flying on the Melbourne to Sydney route on 3 July, will increase the flights between the two cities to nine-daily from four-daily on 4 October.

The increase on the Melbourne to Sydney route will give Tiger 63 weekly flights in the sector. However, according to an industry source, Qantas has over 210 weekly flights between Melbourne (Tullamarine) and Sydney while Virgin Blue has 164 weekly flights. Jetstar has three weekly flights from Tullamarine and 41 from Avalon.

In a quick price check this morning , Tiger fares for departure this Thursday remain extremely competitive with their lead in fares on the early morning Sydney bound flight starting at $68.00 compared to Virgin Blue and Qantas fares which start at $115.00 and $156.00 respectively.